Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

Legal Notice
All notices from Porcupine Electronics to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Porcupine Electronics shall be made either by e-mail or first class mail, sent to the address we provide on our Web site.  Delivery shall be deemed to have been made by You to Porcupine Electronics five (5) days after the date sent.

Copyright

All content appearing on this Web site is the property of:
Porcupine Electronics, LLC, P.O. Box 2323, Cedar Park, TX 78630

Copyright © 2012-2014 Porcupine Electronics. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2012-2014
Porcupine Electronics. All rights reserved.

Trademarks

All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Porcupine Electronics. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Porcupine Electronics or any third party, except as expressly granted herein.

Use Of Site

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Porcupine Electronics and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Porcupine Electronics believes that customer conduct violates applicable law or is harmful to the interests of Porcupine Electronics and its subsidiaries.

Shipping & Delivery

Orders placed Sunday through Thursday by 5:00 pm (U.S. Central time) are shipped the following day.  Orders placed on Friday and Saturday are shipped on Monday.  By use of this Web site, customers authorize the shipping vendor to leave a package at the destination delivery address without obtaining a signature if the carrier driver deems the location to be safe.

International

Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.  Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Porcupine Electronics is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

Sales Tax

Porcupine Electronics charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.

Warranties

Porcupine Electronics warrants all merchandise against defects in material or workmanship for a period of 90 days from the original purchase date unless otherwise stated in writing by Porcupine Electronics.  If Porcupine Electronics receives the product considered to be defective within this warranty period and the product is determined to be defective, Porcupine Electronics will, at its sole option and discretion, either repair or replace the product.  The foregoing is your sole and exclusive remedy and states Porcupine Electronics' entire liability arising out of this warranty.  This limited warranty is void if the damage or defect has resulted from improper customer assembly, failure by customer to follow instruction, product modification, negligent or improper operation, accident, abuse or misapplication.

Miscellaneous

Limitation of Liability

In no event shall Porcupine Electronics, its officers, directors, employees, representatives or agents be liable for special, incidental, consequential, punitive, indirect or other damages, including but not limited to, loss of data, use, or profits, however caused, whether for breach of contract, negligence or otherwise, regardless of whether or not Porcupine Electronics has been advised of the possibility of any such damages.

Medical / Automotive Use

Porcupine Electronics products are not suitable for, and shall not be used in, automotive applications.  Porcupine Electronics products are not intended, authorized, or warranted for use as components in applications intended to support or sustain life.

Governing Law

In the event of litigation both parties agree that the Law of the State of business registration of Porcupine Electronics shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court.  Both parties expressly waive a trial by jury.

The Terms and Conditions constitute the entire agreement between you and Porcupine Electronics with respect to this Web site.  The Terms and Conditions supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Porcupine Electronics with respect to this Web site.  No modification of the Terms and Conditions shall be effective unless it is authorized by Porcupine Electronics.  If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.

Return Policy

Returns must be authorized by contacting Porcupine Electronics to obtain a Return Authorization Number.  Authorization does not guarantee credit.  Porcupine Electronics will issue credit to the customer upon receipt of the return package.  The customer's card may be recharged any applicable fees if subsequent inspection reveals damage, missing components, or incorrect reason for return.  Authorized returns must be received by Porcupine Electronics no later than 30 days from the date of original shipment to the customer.  Packages received later than thirty (30) days after original shipment date may not be accepted and may subsequently be returned to the customer.  All returned products must be in resalable condition, including all components and original undamaged packaging.  In addition, the following restrictions apply: Credit cannot be issued for electric or electronic parts that have been installed.  Some returned parts may incur a restocking fee.  Please see "PROCESS FOR RETURNING MERCHANDISE" below.

Unauthorized Returns

An unauthorized return is defined as any package returned to Porcupine Electronics without the proper return authorization code on the shipping label.  Unauthorized returns may include any package refused by the customer during a delivery attempt.  Unauthorized returns received by Porcupine Electronics may be refused and returned to the sender.  In this case, the customer may be held responsible for the cost of shipping the package back to the sender.  This cost will be passed along to the customer either in the form of a deduction from the total credit due to the customer or a charge to the credit card if refund has already been issued.

Process for Returning Merchandise

Obtain a Return Authorization (RA) Number: All returns must have an RA number for processing Contact Porcupine Electronics using the email address on the “Contact” page of our web site to receive a Return Merchandise Authorization number. RA's are only valid for thirty (30) days from the date of original product shipment to the customer.

Repack in original packaging: Enclose everything originally received, including all components.  We must receive all original products in order to process your return or exchange.  Porcupine Electronics is not responsible for products that are damaged due to poor packaging, defaced packaging, or lost shipments.

Include the RA number on the outside of the package: RA numbers should be clearly displayed on the return shipping label of any package being returned to Porcupine Electronics.  Packages without an RA number on the return shipping label will not be accepted.

Ship within thirty (30) days: Products must be returned within thirty (30) days of original shipment to the customer.  Packages received after 30 days of original shipment will not be accepted and may be returned to the customer.

Privacy Policy

Porcupine Electronics pledges a safe and worry-free shopping experience.  When using the checkout page of our web site, you will notice a locked padlock icon displayed on the top or bottom toolbar of your browser window.  If this icon does not appear, please contact us directly to complete your purchase.  These icons tell you that the page you are on is secure.  We use Secure Sockets Layer (SSL 128-bit) technology with a digital certificate for Internet security to protect your personal information.  This encryption makes it impossible for anyone to read your information in transit.

We do not store your credit information and it is deleted once it has been securely transmitted to our bank for processing.  We use your e-mail address to let you know your shipment’s tracking number.  Your phone number is required by our shipping vendors.  

We do not sell, rent or give any of your personal information to any unrelated third parties with the exception of our bank for authorizing credit card payments and the shipping vendor to let them know where to deliver the shipment and how to contact you.  If you have any questions or concerns about our Security and Privacy policy, e-mail us at info@porcupineelectronics.com.

SOFTWARE LICENSE

The following license terms apply to the demo software and source code that is available on our site:

Copyright (c) 2014-2015, Porcupine Electronics, LLC
All rights reserved.

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

* Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
* Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
* The name "Porcupine Electronics" may not be used to endorse or promote products derived from this software without specific prior written permission.

THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.